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favorite this post Contact Center Agents Unique Remote-Work Opportunity – Work from HOME! (San Francisco) hide this posting unhide

compensation: compensation is Hourly PLUS bonus. $10/hr plus $1.50 per transfer
employment type: contract
telecommuting okay

Who we are:
• An early stage, successful Online Marketing Company providing customer acquisition services to Health institutions, and Health Insurance companies nationwide.

Through our network of proprietary web sites and publishing partners, we provide solutions that drive clicks, leads, and calls from active, qualified buyers. By creating engaging online experiences for consumers, we help our clients reach their desired audiences and achieve large-scale acquisition at a fraction of the cost of traditional marketing channels.

We offer the energy and ambition of a startup and the stability of a large company.
• We are growing rapidly and looking for exceptional talented individuals who share our values - to join our team and help take our business to the next level.

We’re currently hiring FULL TIME and PART TIME Call Center Agents for day time shifts. We are open 9am to 9pm Eastern Time, Monday to Friday.

JOB REQUIREMENTS:

● Positive attitude with a great personality
● Excellent verbal/written communication
● Good data entry and typing skills
● Experience with CRMs, dialer system, call center technology
● Basic MS Office knowledge; computer software and internet proficiency
● Must enjoy being on the phone and talking to people for the duration of the work day
• Highspeed Internet (at least 20 mb/s download speed) – must be hardwired
• No Background noise while working and speaking to a consumer
• You will need to have a Home Office or a quiet place in your residence where you can make (and take calls) without being interrupted
• You need to have access to a computer (Mac or PC) and the use, preferably, of a headset so that you can hear and be heard more clearly
• This is a Contract Position, 1099 Form, employment opportunity
• Manage your daily and weekly schedule to 3+ days a week, and a minimum of 4 hours per day
• Previous experience preferred, Sales, Service, Contact Center, Telemarketing.

RESPONSIBILITIES:

• Follow-up, via telephone, with consumers who request information from our network of websites
• Transfer interested prospects to one of our Partners / Clients via warm-hand-off
• Document and finalize call information accurately and consistently
• Communicate with management daily and regularly
• Select a shift and commit to it long term, communicate any changes needed
• Follow agreed upon standard operating procedures

Compensation:

• Compensation is $10 per hour Plus $1.50 per transfer made (average of 1, 2 transfers per hour after initial training period)
• Online Training provided (Tutorial, Role Playing, Videos, and one-on-one time)
• We use “Slack” to openly communicate with one another – frequently, daily, and as needed
• Keep in mind most prospects we communicate with have already responded positively or have already visited one of our web sites
• Our goal is to help you succeed and grow our Virtual Contact Center

Required education:
• High school+
• AA / BA / BS a Plus

• Please get in touch with us ASAP for our immediate positions.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6919560235

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