Phone Researcher (Palm Harbor)

2100 Alt 19 North

(google map)

compensation: $12.00/hour
employment type: full-time

Nationwide Title Clearing, Inc. (NTC) is an award-winning, expert research and document service provider in the residential mortgage industry for 28 years. We provide services to most of the nation’s largest mortgage lenders, servicers and investors and our documents are recorded in over 3700 county jurisdictions nationwide. NTC’s mission is to deliver the highest level of accuracy in document processing and research services that protect homeowners and assist the mortgage banking industry, while also preserving the nation's land records. Our thorough training models are designed to advance our employees and help them be successful in their positions. NTC truly is a company with which you can grow a successful career. NTC has been voted as a Top 100 Workplace by the Tampa Bay Times, a Top 100 Private Employer by the Tampa Bay Business Journal and the Inc. 5000 Fastest Growing Private Companies four years in a row, among many others.

We are currently looking to add Post-Closing Follow Up Specialists to join our team! This is a full time position, Monday-Friday 8:30 - 5:00. Once employees are out of their initial training period, we offer a flexible schedule which allows you to arrive any time between 7:00 and 9:00 AM, and leave between 3:30 and 5:30 PM. Pay is $12.00/hour and no previous experience is necessary.

Job Duties Will Include: This position will be responsible for the retrieval of title policies or additional documentation for title policies and must be comfortable making phone calls to accomplish this. Post-Closing Follow Up Specialist request documents from title agencies / settlement agents across the nation. This is done through letters, email, fax, or phone calls. They obtain documentation to forward to underwriters for claim purposes, utilize various search engines in order to complete tasks at hand, enter agent information as well as notes regarding communication between agents and the researchers, and sort mail according to the client contract. Post-Closing Follow Up Specialists are also responsible for checking the acceptability of documents according to our clients specifications.

Job Requirements:
• Ability to work in a fast paced environment.
• Ability to make a minimum of 25 phone calls per day.
• Ability to follow precise and accurate instructions.
• Ability to work in a team environment.
• Ability to perform repeated actions.

NTC will offer the following benefits:

Insurance after 60 days of employment (Health, Dental, Vision, & Life)
7 Paid Holidays after 90 days
401K after 6 months with partial company matching
Company Paid Life Insurance
PTO begins accruing on the first day of employment, and is available for use after the 90 day employment anniversary.
PTO days are accrued as follows:
Your first and second year you will accrue 10 days per year.
Each year between the 3rd and 9th you will accrue 15 days per year.
Each year between the 10th and 19th you will accrue 20 days per year.
And from 20 years onward you will accrue 25 days per year.

We are a Florida Drug Free workplace. All candidates must be able to pass a pre-hire drug screening, as well as a full criminal background check.

Nationwide Title Clearing is an Equal Opportunity Employer and Drug-Free Workplace. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6962511281


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