compensation: 13.26-15.25 DOE employment type: full-time
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For over forty five years, GA Foods has been creating and delivering high quality nutritious and well-balanced meals to seniors, children, military and emergency response. GA Foods sets ourselves apart with flavorful menus tailored to our client's palettes, a delivery service unmatched by the competition and an One Team attitude.
The GA Foods team is a diverse and energetic group. We are based in beautiful St. Petersburg, Florida, but can be found from California to New Jersey, Texas to Georgia...and even more locations as we have become one of the fastest growing companies in our industry. We thrive on our "One Team" company culture and promote teamwork and leadership within the organization. Looking for a job that will challenge you and motivate you to achieve your highest potential? You have come to the right place.
GA Foods is seeking an experienced Care (Call) Center Representative - Bilingual to join our team at its Corporate headquarters in St. Petersburg, Florida. The ideal Care (Call) Center Representative - Bilingual will be a compassionate and skilled customer service professional who is interested in impacting the lives of others. this individual will be a key part of assuring courteous, accurate, and secure processing of customer orders and deliveries. We are seeking a candidate who is bilingual (fluent) in English and Spanish.
Care (Call) Center Representative-Bilingual Essential Functions:
Inbound customer and member orders
Liaison with the company's Field Service Representatives, along with customers, agencies, and Case Managers
Data Entry of customer orders into company ERP and other programs
Care (Call) Center Representative - Bilingual Requirements:
Minimum of a high school diploma
Working knowledge of Microsoft Office to include Word and Excel
Ability to organize and manage multiple priorities
Strong customer orientation and focus
Prior customer service or call center experience, preferred
Strong and accurate data entry
Good verbal and written communication skills
Ability to work in fast-paced environment
Attention to detail and dependability
May have access to confidential information as necessary to perform job functions, and as such, is required to maintain confidentiality of sensitive information.
Drug-Free Work Place / Equal Opportunity / Affirmative Action Employer
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