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favorite this post Client Support Executive - Insurance Agency in South Tampa (Tampa) hide this posting unhide

3705 West Swann Ave, 2nd Flr

(google map)

compensation: Based on experience
employment type: full-time

About Us

Our culture is fun, talented, driven, hardworking oriented team that provides clients with a “WOW” factor when it comes to their employee benefits!

Ranked as one of the “Largest Employee Benefits Consulting Firms” in Tampa Bay, our results have made an impact to many businesses bottom line. We deliver employee benefit solutions that mitigate risk & increase your efficiency when it comes to managing employee benefits and healthcare strategy. Our innovative solutions span improvements in technology, insurance, compliance, workplace wellness and HR support successfully achieving results to our clients nationally.

A passion for detail, dedication to innovation and team work are our building blocks for creating a unique value add to our business clients. This position plays a key role in supporting our business client relationships. Our headquarters is in the heart of South Tampa, Florida and we embrace the unique vibe and energy to our company’s family culture.

Applicant must have a strong desire to learn, be a team player, computer savvy, detailed, math minded and proficient in Microsoft Office products. Applicant MUST be presentable, polished, and have great people skills!

Do you have at least 2 years experience working with any type of employee benefits, medical billing, healthcare or pharmacy?

Are you looking for a growing company with a great culture that you could be appreciated for your expertise?

Why work for this company?

Awesome culture! Great co-workers! Grow your career!

Position Overview
We are looking for enthusiastic, detailed oriented customer advocate to carry out the our culture among our business clients.

Responsibilities
Go above and beyond to create our signature “WOW“ customer service experience. We empower our employees to provide the highest level of customer service imaginable.

Act as a brand ambassador (advocate)
Update internal customer service management system continually.
Provide excellent day-to-day customer service in a pleasant, professional manner to agents, clients and agency personnel, either over the phone, in person or through electronic communication with a "can do" attitude.
Assist Clients with ID cards, claims, benefit coverage inquires.
Participate in educational development to gain an understanding of the competitive market, product, and industry trends and impacts.
Provide resolution of client issues by responding to questions and concerns about products; ability to leverage research to find resolution.
Skills

Proficiency in Microsoft Office Products (Excel, PowerPoint, Publisher, etc.), Attention to Details, Organized, and Excellent Communication and Follow Up Skills.

Application Questions requested that Craigslist ask candidates the following questions:

How many years of Office experience do you have?
Do you have at least 2 years experience working with any type of employee benefits, medical billing, medical insurance, healthcare or pharmacy?
Are you able to work in Tampa, FL 33609 currently?
Are you authorized to work in the following country: United States?
Are you willing to undergo a background check, in accordance with local law/regulations?
*** Please Email Resume***
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6915823395

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